FREQUENTLY ASKED QUESTIONS
FAQ
Enlightened Counseling Services
Billing
Payment is due at time of service. Payments range from $100-$150 depending on provider, we do sliding scale when needed.
Insurance
While we do our best to verify benefits, we encourage you to call your insurance company to verify them as well. All insurance is billed through Saskia Stallings, unless the therapist is fully licensed.
Questions to Ask your Insurance company
- Do I have mental health benefits, is there a limit to how many sessions insurance pays for?
- Do I have a deductible to meet before insurance pays, if so how much? Is there an out of pocket, how much is it? Have I met my deductible? How much do I have left? Have my met my out of pocket?
- Do I have a copay/coinsurance, if so how much? What percentage does my insurance pay?
- Is my therapist a provider? (ask Christie the office assistant whose name the insurance will bill under)
- Do I need a preauthorization to have services?
- Do I have out of network benefits, if so do I need to do anything to use them?
What Insurance do you take?
Aetna, Cigna, Select Health, Medicare, United Health Care, UMR, Optum, Motiv, PEHP, EMI. Molina, Triwest, Tricare, Health Choice Utah, Molina Medicaid, Southwest Center Medicaid, Medicaid, Select Health Medicaid, DMBA, Regence Blue Cross Blue Shield, University of Utah
If you have Medicaid, Please read
There are several different branches of Medicaid. We will verify your Medicaid for you. If it is SouthWest Center (click here) you must call them and do an intake before we can see you. (your Medicaid plan is not always the same as your Medicaid mental health provider).
How long are appointments?
50-55 minutes, unless otherwise discussed.
How do I schedule
You can schedule online, use the contact form, or text 435-359-2404
What do I need to do before my appointment?
We will email you the paperwork to fill out online. This needs to be done before your appointment. We do our best to verify insurance benefits, but it’s always good to do this yourself.
AREAS WE SERVE
Enlightened Counseling Services is licensed to serve those in Utah, Nevada and Arizona. Giving opportunities to meet the needs of those around us.
INSURANCE ACCEPTED
Cigna • EMI Health • Medicaid (Southwest, Select Health, Molina) • Medicare • Optum • PEHP • SelectHealth • TriWest • UMR • United Healthcare • Aetna • Molina • Motiv • Tricare West • Regence BCBS • DMBA • UofU Health Plans
UTAH
In Person and Telehealth Appointments Available
NEVADA
Telehealth Appointments Available
ARIZONA
Telehealth Appointmenst Available